The a crucial step in any performance project. Its primary goal is to collect data and gain into the current state of the process optimization an waste reduction being analyzed.
This phase helps to answer questions such as: What are the processes involved in the process? How to quantify does each step? What activities are contributing to delays or bottlenecks? What are being used and used properly?



For the best way to measure performance, one can consider the following key steps:

Define by defining} which data to collect and focus on the most important metrics (KPIs) that align with the project's main focus.
This may involve developing a KPI plan that outlines the metrics to collect, how they are collected, and who is responsible for collecting and gaining the insights.



Next, one needs to choose the best} which data collection matters to use.
Options may include:
Gather data through surveys: Customer feedback surveys, task observations, or people observing and observing process. This can provide quantitative data and investigate its highs and lows.
Timing of tasks This option focuses on tracking the time on each task, counting also considering automated procedures and some machine made steps, including tracking, for getting the correct time} data that's actually occurring in various circumstances.
Another angle is Making use of tools that are specifically built: Utilizing specialized computer software tools or application to gather and gather accurate productivity and operation statistics - therefore providing more clues about your workload and a clearer data picture as an available option to invest money in such tools.
Undergoing, some, or all, such other paths, or data sources made of sources that some choose specific well trained staff to keep.